Terms & Conditions

Cancellation & Refund Policy:

There are different cancellation time frames for special events/workshops. 



ONLINE STREAMING: Cancellations within 30 minutes of the start time of the class will not be refunded. Cancellations made more than 30 minutes before the start time of the class will receive a credit towards a future class.

ONLINE STREAMING CLASS PASSES: Valid for 1 month from date of purchase. 

Regular timetabled classes: Cancellations within 3 hours of the start time of a yoga class will not be refunded. Cancellations made more than 3 hours before the start time of a yoga class will receive a credit towards a future class. 

Special Events, Workshops & Hot Yoga classes: Special events include Hot Yin, Gong Bath, Slow Down Sunday and all events aside from our regular timetable. Cancellations within 24 hours will not be refunded or credited. Cancellations more than 24 hours before the start time will receive a credit towards a future class or event.

Cancellations must be made online via the Login tab on the website. We cannot process cancellations over the phone, by text or by email.

We require that you arrive at the studio a minimum of 5 minutes prior to the class start time. If you have not arrived by this time your space will be opened up and this will be treated as a late cancellation. Your class will not be credited or refunded.

If you are on an unlimited contract and you late cancel or no-show 3 times over a month period, the option to book online will be suspended for a month. This also applies to the 6 for £36 offer; if you late cancel or no-show 3 times within the 30 day period we reserve the right to block your ability to book online.

Private 1-1 Yoga Sessions:

Cancellations within 24 hours will not be refunded.

Cancellations more than 24 hours before the start time will receive a credit towards a future session.

Online purchases:

Payment for all yoga classes, workshops, special events and private 1-1s must be received at the time of booking.


Credits purchased for classes and workshops are available for use until their expiration date and are non-refundable.

Please note: Class passes are not valid for special events, workshops or hot yoga.

5 class passes: are valid for 3 months from the date of purchase. 

10 class passes: are valid for 6 months from the date of purchase.

Unlimited class pass (Monthly): £65 per month contract free pass.  It is automatically renewed on a monthly basis and can be cancelled

at any time.  This pass can be used to book all classes excluding special events, workshops, hot yoga & baby massage.  To cancel your Month-to-Month unlimited pass please email customercare@sevenchakras.com a minimum of 3 working days before your next monthly payment is due.  Failure to do this may result in you being charged for another months pass. 

January Offer: 6 classes for £36. The pass is valid for 30 days from the date of purchase. Therefore, the 6 classes must be used within 30 days from the date of purchase. The pass expires 30 days from the date of purchase. No extensions will be given under any circumstances. By purchasing this pass you are acknowledging the terms and conditions. Excludes special events and workshops, e.g. hot yoga and yoga nidra. Open to new and existing customers. Offer ends Friday 31st January 2020 at 22:00. The pass will not re-new. If you late cancel or no-show 3 or more times we reserve the right to block your ability to book online. If you early cancel multiple times we reserve the right to block your ability to book online. We reserve the right to cancel your pass. We reserve the right to refuse entry to classes due to unacceptable behaviour and disruption of classes. We strongly suggest BOOKING IN ADVANCE! Classes can be booked up to 30 days in advance. 

About using our site
You agree to use our site in accordance with these terms and conditions, only for lawful purposes and in a way which does not infringe the rights of anyone or restrict or inhibit anyone's use and enjoyment of the site. If you don't comply with these terms, we may deny you access to our site.

If you wish to make a booking, you should follow the instructions for making a booking that appear on the site. Any booking will be subject to your agreement to further terms and conditions in respect of that booking. We will notify you of the relevant terms and conditions which you will have to accept to complete your booking.You may download and print content from our site only for your private, personal and non-commercial use. We do not guarantee or warrant that any material available for downloading is free from infection, viruses, trojans and/or other contaminating codes. You agree to use the enquiry and booking forms on our site to make only genuine enquiries and/or bookings for you or for other persons for whom you are authorised to act.

You will not use the site to send by e-card, email, post or otherwise transmit any material that is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene or profane.

You agree not to reproduce, distribute, modify or re-post our content on another site, frame or mirror our site or link to our site without our prior written consent.

You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law. We try to update our site regularly, so we may have to suspend access, service or functionality from time to time, without notice. If required, we may have to close our site indefinitely. We will not be liable if, for any reason, our site is unavailable at any time or for any period of time. As information or data transmitted to or from our site passes over public telecommunications networks, we can't promise that the operation of our site will be secure, confidential, uninterrupted or error-free. You agree not to do anything that does or may interfere with the proper working of the site including but not limited to tampering with, or hacking into, the site or the servers on which it resides.

Our site may have some sections accessible only by a user identification code and/or password. From time to time, we may restrict access to those sections, or to the entire site, to users who have registered with us. If you choose, or you are provided with, a password, you must treat such information as confidential and only use it yourself. We may disable or suspend your access or any pass code, whether chosen by you or allocated by us, at any time in our sole discretion. Our issuing of pass codes is not a promise of continued use or access to the site or any data you might store on it. The information contained on this website is for general information purposes only and is not intended to be comprehensive or to constitute professional medical advice. The information should not be relied on or treated as a substitute for specific medical or heath advice. Seven Chakras accepts no responsibility for loss which may arise from accessing or reliance on information contained on this website. Parts of the website link to external internet sites, and other external internet sites may link to this website. Seven Chakras is not responsible for the content of any external internet sites.

Like most other websites, during the course of any visit to the Seven Chakras website, we use small files which are stored on your hard drive by our browser ("cookies") to monitor your use of the website. Once you have closed your browser, we do not use the information these cookies collect.

Seven Chakras takes all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using the Seven Chakras website you accept the inherent security implications of dealing online and will not hold Seven Chakras responsible for any breach of security unless such breach has been caused by Seven Chakras negligence. If you currently receive marketing information from us which you wish to cancel, please email us.

We may change this policy from time to time by updating this page.

© 2017 by Seven Chakras Yoga Studio, 114 High Street, Rochester, Kent, ME1 1JT

Seven Chakras Limited, company number 08676801.   Terms & Conditions

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